Service Area
Dental lab for Staten Island practices
Staten Island practices are within AIM’s NYC metro service area. Coordinate pickup and delivery with the team at our Brooklyn lab, or send a digital case through the online scanned-case form.
Courier pickup
Scheduled pickup covers the full NYC metro area.
24-hour rush
Available metro-wide for cases received by 12 PM.
Neighborhoods in Staten Island
A sample of areas within Staten Island — pickup covers the full borough, not just those listed.
Agree on collection and delivery before a rush case
Share the complete Staten Island practice address and requested date so the team can confirm arrangements. If a patient needs a rush restoration, confirm both the arrival deadline at the Brooklyn lab and the return plan before scheduling the seat appointment. Do not infer a next-morning delivery promise from the pickup request alone. Practices using a scanner can send digital files directly, with the prescription and any additional records the technician asks for.
Restorative services for your practice
Work with one Brooklyn-based lab for crowns and bridges, implant restorations, dentures, partials and orthodontic appliances. AIM designs, mills and finishes restorations in-house. Send the prescription, shade and requested return date with your records, and identify any questions the technician needs to resolve before starting. Pricing is quoted by the team for the work your practice needs.
For pickup, prepare a stable package with complete impressions and bite records. For scans, include the prepared arch, opposing arch and bite. Use the impression checklist before sending either type of case. A same-day pickup request after 11 AM is typically scheduled for the next business day; 24-hour rush requires lab receipt by 12 PM and confirmation with the team. Those are separate deadlines.
AIM has one physical laboratory in Brooklyn. This page describes service for Staten Island practices.
What to expect when you send a case
1. Schedule a pickup or send a scan
Request a courier pickup through the pickup form, or upload a digital scan through Submit a Scanned Case.
2. We confirm the pickup window
Our team confirms your pickup date. Same-day requests made after 11 AM are typically scheduled for the next business day.
3. Include a prescription
Send the AIM prescription form with the case, with complete records and any open clinical decisions flagged, so work can start right away.
4. Your case comes back on a published timeline
Standard turnaround is 11 days for crown & bridge, 12 days for implants, 11 days for removables, 8 days for orthodontics. See rush options.
Frequently asked questions
Yes. AIM's courier pickup covers the NYC metro area, including Staten Island. Schedule a pickup through the contact page and our team will confirm your pickup window.
24-hour rush is available to metro NYC practices, for cases received by 12 PM. A 2-day rush option is also available to every practice, regardless of location.
Standard turnaround varies by case type — 11 days for crown & bridge and removables, 12 days for implants, and 8 days for orthodontic appliances. See the Turnaround & Rush page for the full table and rush cutoffs.
Other areas: Brooklyn · Manhattan · Queens · the Bronx · Turnaround & rush times