Turnaround & Rush
Dental lab turnaround and rush times
AIM publishes its turnaround as estimated maximum times, by case type, so you can schedule the seat appointment with confidence. When a case can’t wait, there are two rush options.
Standard turnaround by case type
| Case type | Standard | Covers |
|---|---|---|
| Crown & Bridge | 11 Days | Standard single-unit restorations |
| Implants | 12 Days | Milled abutments and screw-retained crowns |
| Removables | 11 Days | Full dentures, partials, and flexible thermoplastics |
| Orthodontics | 8 Days | Splints, retainers, and diagnostic aids |
Prices and product details for each case type are on the Products & Services page.
Rush options
24-hour rush
Metro NYC practices
Cases received by 12 PM are delivered the next morning. Digital scans skip the courier leg entirely, so they are the fastest way to qualify.
2-day rush
Every practice, any location
Cases are returned within 2 business days, across every case type in the table above.
About 24-hour rush for metro NYC. See which areas the courier covers on the NYC service area page.
How to keep a case on schedule
Send complete records
A missing opposing model or an unclear margin means the lab has to ask before it can start, and the clock does not stop while the question waits.
Resolve clinical decisions up front
A prescription that says “discuss material” cannot be started. Flag open questions so the rest of the case can move.
Scan instead of shipping
A digital scan arrives instantly, so a scanned case effectively starts a day earlier than a physical impression that has to be collected.
Book pickup early in the day
Same-day pickup requests after 11 AM are typically scheduled for the next business day. Requesting a design preview on a complex case adds 1 business day.
More on this in Dental lab turnaround time: what to expect and what to ask and the case submission checklist.
Frequently asked questions
Standard turnaround for crown & bridge is 11 days. 24-hour rush is available to metro NYC practices for cases received by 12 PM, and 2-day rush is available to every practice.
Yes. 2-day rush is available to all practices, wherever they are. 24-hour rush is limited to metro NYC, because it depends on AIM’s courier route.
Cases must be received by 12 PM. Digital scans received by 12 PM qualify without waiting on a courier pickup.
They are estimated maximum times, not averages. For a complex case, call the lab or your rep and we will confirm a date before you schedule the seat appointment.
Yes. Scanned cases are faster because there is no courier leg. AIM accepts scans from all major intraoral scanners.
Need it fast?
Send your rush case today
For anything time-critical, call the lab at (718) 854-3900 before submitting and we will confirm the date.