Service Area
Dental lab for Manhattan practices
Manhattan practices are part of AIM's regular NYC metro courier route, with the same 24-hour rush option and scheduled pickup as the rest of the service area.
Courier pickup
Scheduled pickup covers the full NYC metro area.
24-hour rush
Available metro-wide for cases received by 12 PM.
Neighborhoods in Manhattan
A sample of areas within Manhattan — pickup covers the full borough, not just those listed.
Make the collection handoff clear
For a Manhattan pickup, include the suite or floor, practice name as it appears at reception, and any building access instructions in the request. Have the packaged case ready with a complete prescription and a reachable office contact. The team confirms the collection window; do not use the patient’s appointment time as a substitute for a confirmed lab return date. Digital scans can be sent directly when physical collection is unnecessary.
Restorative services for your practice
Work with one Brooklyn-based lab for crowns and bridges, implant restorations, dentures, partials and orthodontic appliances. AIM designs, mills and finishes restorations in-house. Send the prescription, shade and requested return date with your records, and identify any questions the technician needs to resolve before starting. Pricing is quoted by the team for the work your practice needs.
For pickup, prepare a stable package with complete impressions and bite records. For scans, include the prepared arch, opposing arch and bite. Use the impression checklist before sending either type of case. A same-day pickup request after 11 AM is typically scheduled for the next business day; 24-hour rush requires lab receipt by 12 PM and confirmation with the team. Those are separate deadlines.
AIM has one physical laboratory in Brooklyn. This page describes service for Manhattan practices.
What to expect when you send a case
1. Schedule a pickup or send a scan
Request a courier pickup through the pickup form, or upload a digital scan through Submit a Scanned Case.
2. We confirm the pickup window
Our team confirms your pickup date. Same-day requests made after 11 AM are typically scheduled for the next business day.
3. Include a prescription
Send the AIM prescription form with the case, with complete records and any open clinical decisions flagged, so work can start right away.
4. Your case comes back on a published timeline
Standard turnaround is 11 days for crown & bridge, 12 days for implants, 11 days for removables, 8 days for orthodontics. See rush options.
Frequently asked questions
Yes. AIM's courier pickup covers the NYC metro area, including Manhattan. Schedule a pickup through the contact page and our team will confirm your pickup window.
24-hour rush is available to metro NYC practices, for cases received by 12 PM. A 2-day rush option is also available to every practice, regardless of location.
Standard turnaround varies by case type — 11 days for crown & bridge and removables, 12 days for implants, and 8 days for orthodontic appliances. See the Turnaround & Rush page for the full table and rush cutoffs.
Other areas: Brooklyn · Queens · the Bronx · Staten Island · Turnaround & rush times