Service Area
Dental lab for Queens practices
Queens practices are covered on AIM's standard NYC metro pickup route, with 24-hour rush available the same as every metro practice.
Courier pickup
Scheduled pickup covers the full NYC metro area.
24-hour rush
Available metro-wide for cases received by 12 PM.
Neighborhoods in Queens
A sample of areas within Queens — pickup covers the full borough, not just those listed.
Coordinate records before requesting collection
Queens practices can send a digital scan or arrange collection of physical records from the practice address. Include the complete street address, suite and practice contact so the courier handoff can be coordinated. For cases combining a scan with a physical record, tell the lab what is arriving through each channel. Confirm that the technician has everything needed before treating the scan submission time as the production start.
Restorative services for your practice
Work with one Brooklyn-based lab for crowns and bridges, implant restorations, dentures, partials and orthodontic appliances. AIM designs, mills and finishes restorations in-house. Send the prescription, shade and requested return date with your records, and identify any questions the technician needs to resolve before starting. Pricing is quoted by the team for the work your practice needs.
For pickup, prepare a stable package with complete impressions and bite records. For scans, include the prepared arch, opposing arch and bite. Use the impression checklist before sending either type of case. A same-day pickup request after 11 AM is typically scheduled for the next business day; 24-hour rush requires lab receipt by 12 PM and confirmation with the team. Those are separate deadlines.
AIM has one physical laboratory in Brooklyn. This page describes service for Queens practices.
What to expect when you send a case
1. Schedule a pickup or send a scan
Request a courier pickup through the pickup form, or upload a digital scan through Submit a Scanned Case.
2. We confirm the pickup window
Our team confirms your pickup date. Same-day requests made after 11 AM are typically scheduled for the next business day.
3. Include a prescription
Send the AIM prescription form with the case, with complete records and any open clinical decisions flagged, so work can start right away.
4. Your case comes back on a published timeline
Standard turnaround is 11 days for crown & bridge, 12 days for implants, 11 days for removables, 8 days for orthodontics. See rush options.
Frequently asked questions
Yes. AIM's courier pickup covers the NYC metro area, including Queens. Schedule a pickup through the contact page and our team will confirm your pickup window.
24-hour rush is available to metro NYC practices, for cases received by 12 PM. A 2-day rush option is also available to every practice, regardless of location.
Standard turnaround varies by case type — 11 days for crown & bridge and removables, 12 days for implants, and 8 days for orthodontic appliances. See the Turnaround & Rush page for the full table and rush cutoffs.
Other areas: Brooklyn · Manhattan · the Bronx · Staten Island · Turnaround & rush times